Terms of service

OVERVIEW
These Terms of Service are provided by Rocrad Pty Ltd (ABN 19 688 412 857) trading as Indrelec. By accessing or using this website (indrelec.com.au), you agree to be bound by these Terms and our related policies.

The terms “we”, “us” and “our” refer to Indrelec. Indrelec operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Indrelec is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services.
You may be asked to provide certain information (email, billing, payment, and shipping details). You represent and warrant that all information you provide is correct, current, and complete. You are responsible for maintaining the security of your account credentials and for all account activity.

SECTION 2 – OUR PRODUCTS

We make every effort to represent our products and services accurately. However, colours and product appearance may differ due to your device settings.
We do not warrant that products or services will meet your expectations. Product descriptions may change without notice. We may discontinue products or limit quantities at our discretion.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Orders are not accepted until confirmed by Indrelec. We must receive and process your payment before acceptance.
We may cancel or refuse any order at our discretion. Purchases are subject to our Refunds & Returns Policy.
You represent that purchases are for personal or business use and not for unauthorised resale.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged is the price at the time of order. Posted prices exclude shipping, handling, taxes, customs, or import charges unless stated otherwise.
You agree to provide accurate and up-to-date payment and billing details. By completing a purchase, you warrant you are authorised to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only. We are not liable for carrier delays, customs processing, or events outside our control. Risk of loss transfers to you once products are handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services (logos, text, images, graphics, design) is owned by Indrelec, its affiliates, or licensors, and protected by law. You may use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, or exploit any material without our written consent. All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL TOOLS

You may access third-party tools through the Services. These are provided “as is” without warranties. We are not liable for their use.

SECTION 8 – THIRD-PARTY LINKS

The Services may link to third-party websites. We are not responsible for their content, policies, or practices. Any issues with third-party products or services should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Indrelec is powered by Shopify. Sales and purchases are between you and Indrelec only. Shopify is not responsible for your transactions with us.

SECTION 10 – PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy. Because our Services are hosted by Shopify, information you provide may also be processed under Shopify’s Privacy Policy.

SECTION 11 – FEEDBACK

If you submit ideas, reviews, or feedback, you grant Indrelec a royalty-free licence to use and share that content. You represent that your feedback does not infringe others’ rights and will not contain unlawful or harmful material.

SECTION 12 – ERRORS AND OMISSIONS

Occasionally, our Services may contain errors (e.g., product descriptions, pricing, promotions). We reserve the right to correct or update such errors at any time, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may only use the Services for lawful purposes. You may not:

  • Violate laws or infringe intellectual property rights.

  • Harass, abuse, or defame others.

  • Submit false or misleading information.

  • Upload viruses or malicious code.

  • Use the Services for spam, scraping, or other unauthorised activity.

We reserve the right to suspend or terminate accounts violating these Terms.

SECTION 14 – TERMINATION

We may terminate or suspend your access to the Services at any time, without notice, for violation of these Terms. Certain provisions (e.g., Intellectual Property, Limitation of Liability) survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” without warranties of any kind, except where required by law. We do not guarantee uninterrupted, error-free, or secure Services.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Indrelec and its affiliates will not be liable for any indirect, incidental, punitive, or consequential damages, including lost profits, arising from your use of the Services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Indrelec, its affiliates, and service providers from any claims or liabilities arising out of your breach of these Terms or violation of law.

SECTION 18 – SEVERABILITY

If any part of these Terms is found unlawful or unenforceable, the remaining provisions remain valid.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision is not a waiver. These Terms, together with our policies, form the entire agreement between you and Indrelec.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our written consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of New South Wales, Australia. You consent to the jurisdiction of the courts of New South Wales.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms from time to time. Material changes will be notified in accordance with law. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms should be directed to:

Trading Name: Indrelec (a division of Rocrad Pty Ltd)
Email: sales@indrelec.com.au
Phone: +61 490 529 777
Business Address: PO Box 202, Windsor NSW 2756, Australia
ABN: 19 688 412 857
VAT Number: Not applicable – Australia uses GST